Monday, May 27, 2013

Member Services Manager

Responsibilities:

  • Oversees the entire operation of the Member Services Department
  • Manage recruitment process of membership,update of members details,service centre to members.
  • Manage a team of member services staff
  • Responsible for building and sustaining positive membership service
  • Handling difficult / unreasonable members 
  • Ensure all the members data / information are accurately updated.



Requirements:
  • Diploma or Degree graduate of any discipline
  • Age between 30 to 45 years old
  • Minimum 4 years experience as a Manager in the Service or Hospitality industry
  • Good command of verbal and written English and Bahasa Malaysia
  • Pleasant looking and have good public relation skills

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