Responsibilities:
- Oversees the entire operation of the Member Services Department
- Manage recruitment process of membership,update of members details,service centre to members.
- Manage a team of member services staff
- Responsible for building and sustaining positive membership service
- Handling difficult / unreasonable members
- Ensure all the members data / information are accurately updated.
Requirements:
- Diploma or Degree graduate of any discipline
- Age between 30 to 45 years old
- Minimum 4 years experience as a Manager in the Service or Hospitality industry
- Good command of verbal and written English and Bahasa Malaysia
- Pleasant looking and have good public relation skills